Skip to content
ServicesOur WorkAboutHow We Work
Discuss Your Project
HomeServicesOur WorkAboutHow We Work
Discuss Your Project
Byte Harbor Inc.

Technology built around your business. Websites, custom software, e-commerce and practical AI automation, from strategy to launch and beyond.

Based in Calgary, ABWorking with clients across Canada and the US

hello@byteharbor.ca

Services

  • Website Development
  • Custom Software
  • E-commerce
  • AI & Automation
  • Integrations
  • Next.js Development

Company

  • Our Work
  • About
  • How We Work

Start

  • Discuss Your Project
  • All Services
© 2026 Byte Harbor Inc. All rights reserved.Privacy PolicyBack to top
Home/Services/Custom Software & Web Applications

Custom Software & Web Applications · Canada and the US

Custom software and web applications built around your workflow

Customer portals, internal tools, dashboards and scheduling platforms shaped around how your team actually works, so routine work takes less effort and fewer tools.

Discuss Your Project See related work

Who it’s for

  • Teams juggling spreadsheets and several disconnected tools
  • Businesses that need a portal for customers or partners
  • Operations that need one dashboard instead of five reports
  • Companies whose off-the-shelf software no longer fits

Problems we solve

What usually brings people to us

  • Too many tools

    Staff switch between apps and re-enter the same information all day.

  • No single view

    Answering a simple question means pulling reports from several places.

  • Manual scheduling

    Bookings, reminders and follow-ups depend on someone remembering.

  • Software that doesn’t fit

    Workarounds pile up because the tool was built for someone else’s process.

What we deliver

Everything needed to launch with confidence

Scope is agreed in writing before work starts, so you know exactly what’s included.

For technical readers: stack & approach

React, Next.js and TypeScript on the front end, with Node.js, Supabase and PostgreSQL behind it. Playwright and Vitest for testing, deployed on Vercel or your preferred cloud.

  • Workflow discovery and a written scope
  • Clickable prototypes of key screens
  • Secure web application with role-based access
  • Customer or partner portals with per-organization data
  • Dashboards, reporting and exports
  • Integrations with your existing tools and data
  • Automated tests and a documented handover
  • Ongoing support and improvements

Relevant experience

Related work

  • Illustration for CRM & call-center workspace
    Web app

    CRM & call-center workspace

    Calls, texts, calendars and customer history on a single screen.

    Standout features

    • A browser-based softphone, so staff dial, record and take calls with no desk phone
    • Every call transcribed automatically through a background queue
    • Unified SMS and support inbox, calendar sync with Acuity and Google Calendar, and built-in commission reports

    Everyday impact

    Staff stopped juggling phone, inbox and calendar apps. Everything about a customer is one click away.

    Built with

    • React
    • TypeScript
    • Telnyx WebRTC
    • OpenAI Whisper
    • Supabase
    View project : CRM & call-center workspace
  • Illustration for Customer portal & onboarding app
    Web app

    Customer portal & onboarding app

    A complete self-service journey, from sign-up to subscription to smart devices.

    Standout features

    • Guided onboarding, appointments, goals and messaging in one portal
    • Stripe subscriptions plus single sign-on straight into the online store
    • Accessibility audited with axe and pa11y, backed by Section 508 documentation

    Everyday impact

    Customers handle onboarding, bookings and orders themselves, and staff manage it all from one admin.

    Built with

    • React
    • Supabase
    • Stripe
    • Shopify SSO
    • Zoom
    View project : Customer portal & onboarding app
  • Illustration for Multi-tenant partner portal
    Dashboard

    Multi-tenant partner portal

    Each partner sees their own results, and nothing else.

    Standout features

    • Strict per-organization data isolation
    • Outcome analytics: milestone funnels, trends and survey scores with flexible filters
    • Achieved milestones turn into invoices automatically

    Everyday impact

    Partners serve their own reporting, and invoicing no longer lives in a spreadsheet.

    Built with

    • React
    • Supabase
    • Recharts
    • Playwright
    • Vercel
    View project : Multi-tenant partner portal

Our approach

How a project runs

  1. 01

    Discovery & requirements

    We learn how your business works today, what’s getting in the way, and what a good result looks like for you.

  2. 02

    Scope & proposed approach

    You receive a written scope that explains what we recommend building, why, and what’s out of scope.

  3. 03

    Design & development

    We design and build in stages and share working versions so you can review real progress, not just mock-ups.

  4. 04

    Testing & launch

    We test on real devices and browsers, check performance and accessibility, and plan a careful launch.

Questions

Custom Software & Web Applications FAQs

Don’t see your question? Ask us directly.

When does a business need custom software?

When off-the-shelf tools force workarounds that cost your team real time every week, or when you need a portal or workflow no product offers. Often the first step is smaller than you’d expect.

Can you work with our existing systems?

Yes. Most projects connect to tools you already use, such as payments, calendars, CRMs, phone and SMS providers, or your database.

Who owns the code?

Ownership and licensing are set out in the agreement before work starts. Our standard approach is that you own the code we write for you.

Do you only work with Calgary businesses?

No. We’re based in Calgary and work remotely with clients across Canada and the US.

How much does a project like this cost?

It depends on scope, integrations and content. After a discovery conversation we provide a written estimate for your specific project.

Related services

  • ServiceNext.js & React Development
  • ServiceIntegrations & Platform Improvements

Start a conversation

Planning a custom software & web applications project?

Tell us about your business and what you need. We’ll follow up to discuss scope and next steps.

Discuss Your Project